Jim Finn

Bachelor of Science in Computer Science

1997 - 2000

The University of Texas at San Antonio (UTSA) , San Antonio, TX

B.S. Computer Science

Marketo Certified Expert (MCE)

2016 - 2017

Marketo - Marketing Automation

Digitial Marketing System Specialist

2014 – 2021

Grundfos Brookshire, Texas

• Marketing automation with Marketo.
• Expert at Integration with CRM, Web Services, Webhooks, and Munchkin. Database management expert.
• Developered Lead Reporting Tool that integrates with Marketo for Sales Channels to disposition sales leads.
• Custom .NET Applications using SQL Server relationship database and object oriented techniques to solve complicated business problems.
• Custom responsive templates for landing pages and emails.
• Expert at SEO, AdWords, Marketing Activities, Design Studio, Lead Database, and Analytics.
• Nurturing leads through the funnel scoring and moving them into MQL and SQL status.
• Driving revenue and helping sales reach their goals.
• Lead region’s web project management, hitting all deadlines and improving efficiency while maintaining the highest quality standards.
• Consolidate and improve existing sites and tools across the region.
• Deploy digital marketing tools and processes.
• Develop and manage technical aspects of key marketing systems (marketing automation, integration to CRM, data services, and lead management processes across those systems).
• Establish and maintain scalable processes that ensure best practices are met.
• Monitor and maintain data quality within the web tools and marketing database.
• Create and maintain metrics and reports on web sites and tools, as well as digital marketing to track effectiveness and business impact.
• Analyze web, marketing and sales data to develop insights and make recommendations on areas for optimization.
• Evaluate new technologies and add-on applications to improve and optimize marketing team performance.
• Proactively scope and present new ideas to improve our website experience for prospects, leads, and customers.
• Collaborate with marketing teammates, Information Solutions, Information Technology, senior management, and other project stakeholders.

System Specialist

2011 – 2014

Grundfos Brookshire, Texas

• The Systems Specialist is the responsible specialist for software system solutions including system architecture.
• The Systems Specialist handles application solutions on specialist level within a given area (i.e. algorithms, special calculations or given business solutions) to ensure that chosen platforms and systems meets business requirements as well as internal IS requirements.

Senior Software Architect

2010 – 2011

Grundfos Brookshire, Texas

• Responsible for flexibility, scalability, feasibility, reusability, and security into a structured solution that meets technical and business requirements.
• Information Solutions Americas
• Web Development - C#, ASP.NET, JavaScript, HTML, XML, AJAX, OOP, CSS, Flash, ActionScript, C, C++, Java, SQL, SQLServer, Stored Procedures.
• Intranet Development - Quality Assurance Dashboard, Engineering Log, Test Lab Scheduler, KPI's, Quality, Work Instructions, Web Witness.
• Project Manager of Express Suite.
• Comprehensive database management and migration from Oracle to SQL. Extenstive knowledge of SQL Server Databases.
• NAMREG Historical Data - Historical ERP Information for the North America Region.
• www.grundfos.com/us - North America website.
• www.ThinkingBuildings.com - Commerical Buildings Services.
• www.GrundfosExpressSuite.com (grundfos.portal.intelliquip.com/) - Express Suite - Selector, Configurator, Quote Manager, Order Manager. (SCPQ).
• ICON SME - Subject Matter Expert for ICON, Global Configurator.
• Blackberry Development.
• Knowledge Engineering.

Information Technology Manager

2006 – 2011

Grundfos Brookshire, Texas

• Perform all supervisory responsibilities associated with the IT department including employee related issues. Enforce company policies and procedures as a member of management for all employees. Establish and maintain effective professional working relationships with co-workers, and every level of management. Provides for training and career development to direct reports.
• Lead operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of internal and external resources.
• Develop annual budgets and monitors the actual spend to ensure cost containment. Forecast costs, equipment and personnel needs for projects and programs.
• Maintain technical expertise over Infrastructure (Servers, Networking, AD, Virtualization, SANS, etc).
• Continuous improvement of IT processes and procedures to streamline operations reduce costs and improve the end users productivity & experience.
• Maintained an overview of all IT projects and associated tracking systems, including a functional helpdesk system.
• Responsible for reviewing, analyzing and implementing custom application systems including coding, testing, debugging and deploying using Microsoft technologies.

Senior Web Application Developer / Webmaster

Nov 2001 – Feb 2006

Sulzer Pumps Brookshire, Texas

• Maintain and support N-tier web applications based upon .NET, ASP.NET, C#, COM, ASP, HTML/CSS, VB6, IIS, SQL Server 2000, Oracle, and JavaScript technology.
• Skilled in leading and managing projects and small teams in a Web based development environment to deliver results, decisive and proactive, able to assess situations and take action, adept at managing and resolving problems and optimizing business processes.
• System and Database administrator for corporate Internet and Intranet Web servers. Ensured design and development incorporate reliability, security (patches & Updates, Virus Monitoring), serviceability, usability, server configuration, maintenance and monitoring, server performance tuning and capacity planning, and backup and recovery of servers
• Support the on-going development and integration of current web sites and applications to support business initiatives including integration with Oracle ERP, CRM applications, online hydralic selection software, and product configuration.
• Under minimal direction, perform the tasks associated with developing and maintaining Internet and Intranet web sites and multiple web applications.
• Work in collaboration with marketing departments to create and modify web pages and post them on Internet and Intranet Web servers. Communicate with a variety of users who want content published in web format either to the Internet or the Intranet.
• Converted files between various formats including, but not limited to, word processing, spreadsheet, Adobe PDF, Real Audio and Video, CSV, HTML.
• Develop advanced new initiatives, with an emphasis on e-commerce in Web Publishing, HTML, VB script, WSH scripting, Active Server Pages/ASP.NET/C#, ActiveX/Active Directory, Java Script, and MS SQL Server
• "Web-enable" access to information residing in databases on servers with read-only and read/write capability. Capable of maintaining web site content in flat file and database form. Organized layout for more intuitive navigation

Independent Internet Consultant

Jun 2001 – Nov 2001

San Antonio, Texas Area

• Developed e-commerce directory listing web application using SQL Server 2000/ASP and Flash handling all facets of the merchant account.
• Initiated system design and analysis with business and telemarketing teams.
• Consultations on business model and strategy.

Senior Web Programmer

Jun 2000 – Jun 2001

eSiteAvenue.com / Piedmont Technologies Inc., San Antonio, TX

• Extensive experience in HTML development, Flash, JavaScript, PhotoShop, Fireworks, DNS, TCP/IP, SSL, Digital Certificates, ASP, and SQL Server 2000 using an N-tiered approach in an NT environment.
• Designed all facets of web applications including, but not limited to, development, designing, testing, updating and implementing.
• Successfully formulated project management tasks.
• Continuous troubleshooting within Internet/Intranet programs and HTML errors.
• Identified new strategic opportunities to streamline and increase business work flow.
• Developed an affiliates program that provided aggressive marketing programs and generous commissions.
• Initiated system design and analysis with business development team.
• Performed systems development, integration, and support activities, as well as, maintenance and enhancements of existing site.
• Successfully changed and recalculated multiple priorities with excellent analytical, written, and oral communication skills.

Webmaster

Jun 1999 – Jun 2000

Valero Energy Corporation Ultramar Diamond Shamrock, San Antonio, TX

• Effectively managed intranet for Fortune 200 Company by setting standards, advising department heads, and overseeing all intranet sites on day-to-day web operations.
• Supervised technical architecture and development of web site.
• Architected web-based, role and skill based workflow system for managing editing projects, payroll, and editor network.
• Developed applications in DreamWeaver Ultradev, FrontPage 2000.
• Interfaced with SQL Server/Sybase and SMTP Mail Server.
• Produced intranet/internet Web applications using ASP, JavaScript, HTML/DHTML and Flash.
• Created and conducted FrontPage 2000 and Intranet/Internet standards user training classes.
• Developed electronic forms and applications for Shamrock Federal Credit Union utilizing Java applets which interacted with client side databases, web enabled PDF forms, and Silverstream.

Webmaster / Administrator

Sept 1998 – Jun 1999

The University of Texas San Antonio, TX

• Developed CGIs for dynamic content generation, database interaction, gathered statistics/user information and basic form processing for the UT Departments.
• Analyzed and maintained site/user statistics.
• Utilized extensive CGI Perl scripting in UNIX environment.
• System Administration and Web Authoring in HTML, JavaScript, CGI, Perl scripts and HTML on NT and Unix/Solaris environments.
• Initiated Web enabled Intramural Calendar which resulted in reduced costs.
• Designed photo gallery for multiple intramural sports.
• Established rapport with department heads by working closely with them to define and implement the technical and creative infrastructure Internet applications.